Terms of Purchase

Terms of Purchase

Effective Date: September 2026

Thank you for shopping with Jiayaomingcai.

These Terms of Purchase explain the conditions that apply when customers place orders through the Jiayaomingcai website.

By completing a purchase through our website, you confirm that you have reviewed and accepted these Terms of Purchase, along with any other applicable policies related to your order, including our Shipping Policy, Return & Refund Policy, Privacy Policy, and Terms of Service.

1. Store and Company Information

Orders placed through the Jiayaomingcai website are managed by:

Brand Name:
Jiayaomingcai

Company Name:
Shengzhou Shifen Network Technology Co., Ltd.

Jiayaomingcai is operated by Shengzhou Shifen Network Technology Co., Ltd.

The company manages activities related to website operations, order processing, customer support, payment handling, and purchase-related services provided through the Jiayaomingcai online store.

2. Products and Website Information

Jiayaomingcai provides pet supplies, pet accessories, pet care products, and lifestyle products designed for cats, dogs, and other household pets.

We make reasonable efforts to ensure that information displayed on our website remains accurate and updated, including:

  • Product descriptions;
  • Product images;
  • Product dimensions and specifications;
  • Product features;
  • Pricing information;
  • Product availability.

However, minor differences may occasionally occur due to manufacturing updates, production batches, photography conditions, lighting, or differences between individual device displays.

Such reasonable variations do not necessarily indicate that a product has a defect.

If a pet product received by a customer is damaged, defective, incorrect, incomplete, or significantly different from the description provided on our website, customers should contact our support team for assistance.

3. Information Required When Placing an Order

When placing an order, customers are responsible for providing complete, accurate, and current information.

This information may include:

  • Full name;
  • Shipping address;
  • Email address;
  • Phone number or contact details;
  • Billing information;
  • Payment details.

Before completing payment, customers should carefully review their order information, including:

  • Selected product;
  • Product size, style, colour, or variation where applicable;
  • Quantity;
  • Shipping method;
  • Delivery address;
  • Total order amount.

Incorrect or incomplete information may result in delays, unsuccessful delivery attempts, or difficulties processing the order.

4. Order Confirmation and Acceptance

After successfully submitting an order, customers may receive an order confirmation email.

Receiving an order confirmation means that we have received the purchase request. It does not always represent final acceptance or confirmation that the order has been shipped.

Jiayaomingcai may review orders before fulfilment and may cancel or decline an order under certain circumstances, including:

  • Incorrect pricing or product information;
  • Product availability issues;
  • Payment authorization failure;
  • Incorrect customer information;
  • Suspected unauthorized or fraudulent activity;
  • Technical or operational issues.

If an order is cancelled after payment has been collected, the applicable amount will be refunded to the original payment method.

5. Payment

Customers must complete payment authorization before an order can normally enter fulfilment.

Available payment methods will be displayed during checkout.

Customers are responsible for ensuring:

  • Payment details are accurate;
  • The selected payment method is valid;
  • They have permission to use the payment method;
  • Required billing information is complete.

Payments may be processed through independent third-party payment providers.

Jiayaomingcai does not intentionally store complete payment card information or security codes where payment details are processed directly by authorized payment providers.

6. Pricing, Discounts, and Promotions

Prices displayed on the Jiayaomingcai website may change from time to time.

The final amount payable will be shown before checkout completion and may include:

  • Product price;
  • Shipping fees;
  • Applicable taxes;
  • Other required charges clearly displayed before purchase.

Promotional campaigns, discount codes, limited-time offers, and special pricing may have separate terms, availability requirements, or expiration dates.

Unless otherwise stated, promotional offers may not always be combined with other discounts.

7. Shipping and Delivery

Order preparation, shipping methods, delivery estimates, shipping fees, and tracking information are governed by our Shipping Policy.

Depending on the destination and selected shipping method, tracking details may be provided after the order has been dispatched.

Delivery timeframes are estimates and may be affected by:

  • Shipping carriers;
  • Customs procedures;
  • Local delivery conditions;
  • Weather events;
  • Holidays;
  • Other circumstances outside our reasonable control.

For shipping-related questions, please contact:

Email:
service@jiayaomingcai.com

8. Changes to an Order

If you need to update information related to an order, please contact us as soon as possible.

Requests may include:

  • Shipping information changes;
  • Product variation changes;
  • Quantity adjustments;
  • Order cancellation requests.

Because orders may begin processing shortly after confirmation, we cannot guarantee that requested changes can be completed after fulfilment has started.

If an order cannot be modified or cancelled, customers may review available options under our Return & Refund Policy.

9. Order Cancellation

Customers who wish to cancel an order should contact Jiayaomingcai as soon as possible after purchase.

We will make reasonable efforts to process cancellation requests before an order is prepared or shipped.

Once an order has entered fulfilment or has been dispatched, cancellation may no longer be available.

If cancellation is approved before shipment, eligible refunds will be returned to the original payment method.

If cancellation is no longer possible, customers may request return assistance after receiving the order according to our Return & Refund Policy.

10. Returns, Refunds, and Product Concerns

Returns and refunds are handled according to the Jiayaomingcai Return & Refund Policy.

Customers should refer to that policy for information regarding:

  • Return eligibility;
  • Return periods;
  • Return authorization;
  • Return shipping arrangements;
  • Refund procedures;
  • Refund processing times.

If a product arrives damaged, defective, incorrect, incomplete, or materially different from the website description, please contact our customer service team promptly.

We may request photos, videos, or other reasonable information to help review the issue.

11. Product Availability

Pet products and accessories displayed on our website may occasionally become unavailable due to:

  • Inventory changes;
  • Supplier adjustments;
  • Customer demand;
  • Operational reasons.

If a product becomes unavailable after an order has been placed, Jiayaomingcai may contact the customer and provide available options.

Depending on the circumstances, available solutions may include:

  • Waiting for restocking;
  • Selecting another available product;
  • Cancelling the unavailable item;
  • Receiving an applicable refund.

We will not knowingly replace an ordered product with a significantly different product without customer approval.

12. Proper Product Use

Customers are responsible for reviewing and following any product instructions, care recommendations, safety guidance, cleaning information, or usage instructions provided with pet products.

Pet supplies and accessories should be used only for their intended purpose and according to applicable product instructions.

Customers should consider their pet’s individual needs, size, habits, and environment when using pet-related products.

Jiayaomingcai is available to assist with reasonable product questions when additional clarification is needed.

13. Customer Responsibilities

By purchasing from Jiayaomingcai, customers agree to:

  • Review product information before placing an order;
  • Select the appropriate product and variation;
  • Provide accurate billing and delivery details;
  • Ensure delivery arrangements are available when required;
  • Monitor shipment updates;
  • Use products according to provided instructions.

Customers should contact us promptly if they identify any issue with their order or purchase information.

14. Suspected Unauthorized Transactions

If you believe that a payment made through Jiayaomingcai was unauthorized, duplicated, or incorrect, please contact our customer service team promptly.

We may request reasonable information related to the transaction to assist with reviewing the issue.

Customers may also need to contact their bank, card issuer, or payment provider depending on the circumstances.

15. Errors and Corrections

The Jiayaomingcai website may occasionally contain unintended errors, including:

  • Typographical mistakes;
  • Incorrect pricing information;
  • Incorrect product details;
  • Other website inaccuracies.

When an error is identified, we may update the relevant information and contact affected customers where appropriate.

If a significant error affects an order that has already been placed, Jiayaomingcai may provide the customer with the option to continue with corrected information or cancel the affected order for an applicable refund.

16. Contact Information

For questions regarding orders, payments, products, cancellations, or these Terms of Purchase, please contact us using the information below.

Brand Name:
Jiayaomingcai

Company Name:
Shengzhou Shifen Network Technology Co., Ltd.

Business Address:
No. 161, Xiaoyuan Village, Xianyan Town, Shengzhou City, Zhejiang Province, China

Support Email:
service@jiayaomingcai.com

Customer Service Phone:
0575-83358270

The Jiayaomingcai online store is operated by Shengzhou Shifen Network Technology Co., Ltd.