Privacy Policy
Privacy Policy
Effective Date: September 2026
This Privacy Policy explains how Jiayaomingcai, operated by Shengzhou Shifen Network Technology Co., Ltd., collects, uses, stores, and protects customer information when visitors browse our website, purchase pet supplies, communicate with our customer service team, or otherwise interact with our online services.
We respect the privacy of our customers and are committed to handling personal information in a responsible, transparent, and secure manner.
By accessing or using the Jiayaomingcai website, you acknowledge and agree to the information practices described in this Privacy Policy.
1. Personal Information We May Collect
The information we collect depends on how you interact with Jiayaomingcai.
Information Provided Directly by You
When you place an order, contact customer support, submit information through our website, or communicate with us, we may collect information such as:
- Full name;
- Email address;
- Telephone number;
- Shipping address;
- Billing address;
- Order information;
- Product selections;
- Customer service communications;
- Other information you choose to provide.
This information is generally used to process purchases, arrange product delivery, provide customer assistance, and manage your relationship with Jiayaomingcai.
Payment Information
Payments made through Jiayaomingcai may be processed by independent third-party payment service providers.
Where payment information is handled directly by these providers, Jiayaomingcai does not intentionally store complete payment card numbers or security codes on its own systems.
Payment providers may collect, process, and protect payment information according to their own privacy policies and security practices.
Information Collected Automatically
When you browse or interact with our website, certain technical and usage information may be collected automatically.
This information may include:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Pages viewed;
- Website interactions;
- Referring pages or sources;
- Approximate location information derived from technical data;
- Date and time of website activity.
This information may be collected through technologies such as:
- Cookies;
- Pixels;
- Analytics tools;
- Log files;
- Similar tracking technologies.
2. How We Use Personal Information
Jiayaomingcai may use collected information for reasonable business and operational purposes.
These purposes may include:
Processing Orders
We may use personal information to:
- Confirm and process purchases;
- Prepare pet products for fulfilment;
- Arrange shipment and delivery;
- Send order confirmations;
- Provide tracking and delivery updates;
- Process returns, refunds, or cancellations;
- Respond to order-related enquiries.
Providing Customer Service
Customer information may be used to:
- Answer questions about pet products;
- Assist with orders;
- Resolve shipping or delivery concerns;
- Handle returns and refunds;
- Respond to payment-related questions;
- Provide other customer support services.
Operating and Improving Our Website
We may use website and customer information to:
- Maintain website functionality;
- Improve website navigation and usability;
- Understand how customers interact with our store;
- Improve product pages and customer experience;
- Evaluate shopping patterns;
- Develop and improve our services.
Security and Fraud Prevention
Information may also be used to:
- Verify transactions;
- Detect suspicious activity;
- Prevent unauthorized purchases;
- Protect customer accounts and transactions;
- Maintain website security;
- Investigate possible fraud or misuse.
Legal and Administrative Purposes
Where reasonably necessary, we may process personal information to:
- Comply with applicable legal obligations;
- Maintain business and transaction records;
- Respond to lawful requests;
- Enforce our website policies;
- Protect our legal rights or the rights of our customers.
3. Cookies and Similar Technologies
Jiayaomingcai may use cookies and similar technologies to operate our website and improve the overall shopping experience.
Cookies may be used for purposes such as:
- Keeping products in your shopping cart;
- Remembering website preferences;
- Supporting checkout functions;
- Understanding website traffic;
- Measuring website performance;
- Analyzing customer interactions;
- Evaluating marketing and advertising effectiveness.
Some cookies are necessary for essential website functions, while others may support analytics, personalization, or advertising activities.
You may be able to manage or disable certain cookies through your browser or device settings.
Please note that restricting cookies may affect certain website features or functionality.
4. When Information May Be Shared
Jiayaomingcai does not sell customer personal information solely in exchange for direct monetary payment.
However, we may share or provide access to certain information when reasonably necessary to operate our online store and provide services.
Service providers may include:
- Payment processors;
- Shipping carriers;
- Fulfilment providers;
- Website hosting providers;
- Ecommerce technology providers;
- Customer support platforms;
- Analytics providers;
- Marketing or advertising service providers;
- Fraud prevention and security providers.
These third parties may only receive information reasonably required to perform their specific services.
We may also disclose information when required by law, legal procedures, regulatory authorities, or when reasonably necessary to protect our business, customers, or legal rights.
5. Shipping and Fulfilment Partners
Because Jiayaomingcai sells physical pet supplies and accessories, certain order information may need to be shared with fulfilment and shipping providers.
This information may include:
- Customer name;
- Delivery address;
- Telephone number;
- Email address where necessary;
- Product and order details;
- Shipment information.
This information is used only for purposes such as preparing, shipping, tracking, and delivering customer orders.
6. Data Security
Jiayaomingcai uses reasonable administrative, technical, and organizational measures designed to help protect customer personal information from:
- Unauthorized access;
- Loss;
- Misuse;
- Unauthorized disclosure;
- Alteration;
- Improper access to stored information.
Our website may use security technologies such as SSL encryption or similar protection methods to help safeguard information transmitted between customers and our website.
However, no online transmission method, electronic storage system, or internet-based service can be guaranteed to be completely secure.
Customers should also take reasonable precautions when using online services, including protecting access to their own devices, email accounts, and payment information.
7. Data Retention
Jiayaomingcai may retain personal information for as long as reasonably necessary to fulfill the purposes for which it was collected.
This may include periods necessary to:
- Complete and document transactions;
- Provide customer support;
- Handle returns, refunds, or payment disputes;
- Maintain business and accounting records;
- Prevent fraudulent activity;
- Meet applicable legal or regulatory requirements.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it according to applicable requirements.
8. Children's Privacy
The Jiayaomingcai website is intended for adult customers and is not specifically designed for children.
We do not knowingly collect personal information directly from children under the age of 13.
If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to remove or delete such information where appropriate.
Parents or guardians who believe that a child has provided personal information to Jiayaomingcai may contact us using the information provided below.
9. Privacy Rights for California Residents
Residents of California may have certain rights regarding their personal information under applicable California privacy laws.
Depending on applicable requirements, these rights may include:
Right to Know
You may have the right to request information regarding:
- Categories of personal information collected;
- Categories of sources from which information was obtained;
- Purposes for collecting or using personal information;
- Categories of third parties with whom information may be shared.
Right to Request Access
Where applicable, you may request access to certain personal information that Jiayaomingcai maintains about you.
Right to Request Correction
You may request correction of inaccurate personal information, subject to applicable legal requirements.
Right to Request Deletion
You may request deletion of certain personal information that we hold.
However, some information may need to be retained where permitted or required by law.
Right to Opt Out of Certain Data Uses
Where applicable, California residents may have the right to opt out of certain types of personal information sharing or processing related to targeted advertising activities.
To submit a privacy-related request, please contact:
We may need to verify your identity before processing certain privacy requests.
10. Privacy Rights for European Customers
Individuals located in the European Economic Area or other regions with similar privacy protections may have additional rights regarding their personal information.
Depending on applicable laws, these rights may include:
- Requesting access to personal information;
- Requesting correction of inaccurate information;
- Requesting deletion of certain information;
- Requesting restriction of certain processing activities;
- Objecting to certain uses of personal information;
- Requesting data portability where applicable;
- Withdrawing consent where processing is based on consent.
Certain rights may be subject to legal exceptions or limitations.
Privacy requests may be submitted to:
We may request information reasonably necessary to verify the identity of the person submitting the request.
11. Marketing Communications
Customers may choose to receive communications from Jiayaomingcai regarding:
- New pet products;
- Promotional offers;
- Store updates;
- Product recommendations;
- Other marketing information.
If you no longer wish to receive promotional emails, you may use the unsubscribe option included in applicable marketing messages.
Unsubscribing from marketing communications does not prevent us from sending important service-related messages regarding:
- Existing orders;
- Payments;
- Shipping;
- Returns;
- Customer support requests.
12. Third-Party Services and Links
The Jiayaomingcai website may use or link to services operated by third parties.
These may include:
- Payment processors;
- Shipping providers;
- Analytics tools;
- Advertising platforms;
- External websites.
Third-party services operate according to their own privacy policies and data practices.
Jiayaomingcai is not responsible for the independent privacy practices of third-party websites or services that we do not control.
Customers should review the privacy policies of third-party services before providing personal information directly to them.
13. International Data Processing
Because Jiayaomingcai operates an online store and may work with service providers in different countries or regions, personal information may be processed, transferred, or stored outside your country of residence.
Where this occurs, we take reasonable measures appropriate to the circumstances and applicable requirements to help protect personal information.
Privacy and data protection laws may vary between different jurisdictions.
14. Changes to This Privacy Policy
Jiayaomingcai may update this Privacy Policy periodically to reflect changes in:
- Business operations;
- Website functions;
- Products and services;
- Technology;
- Privacy practices;
- Applicable legal requirements.
When important updates are made, the revised version will be published on this page with an updated effective date.
We encourage customers to review this Privacy Policy periodically.
15. Contact Us About Privacy
If you have questions about this Privacy Policy, the information we collect, or privacy-related requests, please contact us using the information below.
Brand Name:
Jiayaomingcai
Company Name:
Shengzhou Shifen Network Technology Co., Ltd.
Business Address:
No. 161, Xiaoyuan Village, Xianyan Town, Shengzhou City, Zhejiang Province, China
Official Support Email:
service@jiayaomingcai.com
Customer Service Phone:
0575-83358270
The Jiayaomingcai online store is operated by Shengzhou Shifen Network Technology Co., Ltd.